Our approach to claims

We recognise that our agents and ultimately their policyholders purchase insurance to protect them in the event of a claim.

Our ability to manage claims effectively offers us an opportunity to add value to our proposition and is at the very heart of our offering to brokers.

We offer:

 ✓ ​Knowledgeable staff with technical ability

✓ ​Excellent relationships with claims staff and third party providers such as TPA's and Solicitors

✓ ​Proactive approach to claims

✓ ​We track and manage claims in-house and can directly access claims MI in relation to delegated authority facilities